How do I add the shipping cost for international orders?
Simply pick your desired rewards and add $5 to the cost, that’ll do! Last updated: Thu, Aug 29 2013 11:01 am EDT
What about iOS and Windows Mobile?
We are not releasing an iOS or Windows Mobile app for Pressy. There are too many restrictions on the API. We hope our developers community builds an app compatible with iOS. Last updated: Tue, Sep 3 2013 6:03 am EDT
How many click combinations can you do with Pressy?
You can set 14 different click combinations. In an addition, you can add a time dependency. For example, one long click can navigate you to work in the morning. In the evening, the same combination will take you home. You may also set a completely different action for this combination if you’d like. Also, the click combinations work in the context your are using your device. For example, if you are receiving a phone call, one click will answer the phone and put it on speaker. At the same token, one click can also activate your navigation, if your phone is not ringing. Last updated: Fri, Aug 30 2013 5:14 pm EDT
Does the screen need to be turned on before Pressy can be used or can it function during locked or standby mode?
Your devices screen does not have to be turned on before using Pressy. Pressy works when your phone is in standby mode. Also, you can assign Pressy to work even when your device is locked. The Pressy app will have adjustable security settings for every action. Last updated: Mon, Sep 2 2013 12:20 pm EDT
Can I play music or use the speaker while Pressy is plugged in?
Yes, Pressy does not block your audio. Last updated: Fri, Aug 30 2013 5:16 pm EDT
Do I need to have a rooted phone in order to use Pressy?
No. Last updated: Fri, Aug 30 2013 5:48 pm EDT
Can I use Pressy to replace a broken button like the home button?
Yes. Pressy can be set as a volume button, the home screen button or any other. Last updated: Fri, Aug 30 2013 5:48 pm EDT
Will Pressy fit in my case?
Yes. Pressy is designed to fit in any standard case, and is just as wide as any headphone jack at a diameter of 4.5 mm. The final Pressy product will extend out 0.7 - 1 mm, which suits any of the popular cases available today. While developing Pressy, we've tested it with multiple cases to assure easy operation. Last updated: Sun, Sep 1 2013 3:13 am EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my pledge will be shipped, charged or locked down?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.